Shipping policy

Hello!

Getting your parcel of Letts of London goodies delivered straight to your door is our main priority. We have a number of different couriers and options to make sure that your order gets to you in time for your daily journaling, to-dos and gift giving.

You will receive a dispatch email, which will include your chosen delivery method, address information, and a full list of items shipped within your order. Please keep this dispatch email safe as it will need to be referenced if you would like to return anything.

Once you receive your order, we really hope you enjoy using our products to plan a life you love and look forward to shopping with you again soon.

The Letts of London Team

Shipping Information

Shipping Options

First Class Mail - 3 to 10 business days from dispatch.
*Please note service to Alaska and Hawaii may take longer, please consider UPS Ground Service.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times.
For more information on our delivery charges click here

UPS Sure Post- 2 to 8 business days from dispatch.
*Please note service to Alaska and Hawaii may take longer, please consider UPS Ground Service.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times.

UPS Ground - 3 to 5 business days from dispatch.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times.

UPS 2 Day - 2nd business day.
*Please note that UPS 2 Day service is currently not available.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times. UPS 2 Day service applicable from date of dispatch only.

All UPS 1 Day and UPS 2 Day service orders that are received by 6:30 am EST (Monday through Friday) are shipped that day.
All UPS 1 Day and UPS 2 Day service orders received after 6:30 am are shipped on the following business day.

UPS 1 Day - Next business day.
*Please note that UPS 1 Day service is currently not available.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times. UPS 1 Day service applicable from date of dispatch only.
- For personalized items, please allow an additional 7 working days on top of estimated delivery times. UPS 2 Day service applicable from date of dispatch only.

All UPS 1 Day and UPS 2 Day service orders that are received by 6:30 am EST (Monday through Friday) are shipped that day.
All UPS 1 Day and UPS 2 Day service orders received after 6:30 am are shipped on the following business day.

For more information on our complete delivery charges click here

Personalized Orders

Please allow an additional 7 working days on top of estimated delivery times

Next Day Delivery applicable from date of dispatch only

Please note, personalized orders are non-returnable unless faulty and are subject to our Terms & Conditions

Shipping Rates

Still have a delivery query?
Email us at store.us@lettsoflondon.com
(Mon–Fri, 9am–4pm EST)